Return Policy
Our Commitment to Customer Satisfaction
At gGalore, we strive to provide you with the best possible shopping experience. If you're not completely satisfied with your purchase, we're here to help.
Exchange Policy
- Timeframe: You may exchange your purchase within 10 days of the purchase date.
- Condition: The item must be in its original, unused condition with all tags attached.
- Original Invoice: Please retain your original invoice as it will be required for the exchange process.
- Exclusions: Discounted items, shoes, accessories, and ornaments are not eligible for exchange.
How to Exchange:
- Contact Us: Reach out to our customer service team via [Email: info@ggalore.com.bd / Phone Number: +880 13247 - 43564] to initiate the exchange process.
- Return the Item: Ship the item back to us along with the original invoice.
- Select a Replacement: Once we receive the returned item, you can choose a replacement from our available options.
Please note:
- Shipping costs for returns and exchanges are the customer's responsibility.
- We reserve the right to refuse exchanges if the item is not in its original condition.
For any further inquiries or assistance, please contact our customer service team.
gGalore
info@ggalore.com.bd
+880 13247 - 43564